Terms & Conditions

Last updated: January 31, 2025

Welcome to Puro Pure Delight. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Information

• These Terms & Conditions govern your use of our website and the purchase of products from Puro Pure Delight.
• We reserve the right to update or modify these terms at any time, and such changes will be reflected on this page.

2. Products and Pricing

• All products are subject to availability. We do our best to provide accurate descriptions and pricing, but there may be occasional errors.
• Prices are subject to change without notice. We may offer discounts, promotional pricing, and offers at our discretion.

3. Orders and Payment

• Orders are processed once payment has been confirmed. You will receive an order confirmation email once your order is placed.
• We accept various payment methods, including credit/debit cards, bank transfers, and digital wallets.
• If payment is declined, the order will not be processed.

4. Shipping and Delivery

• We offer shipping within Pakistan and to international locations.
• For Pakistan: We provide delivery to all major cities and towns, including Islamabad, Karachi, Lahore, Rawalpindi, Peshawar, Multan, and others.
• International Shipping: We ship to most countries worldwide, including the United States, United Kingdom, Canada, Australia, Middle Eastern countries, and more.
• Shipping costs will be calculated at checkout based on your location, and additional customs or import duties may apply for international shipments.

5. Returns and Refunds

• We strive to provide high-quality products. If you receive a damaged or incorrect product, please contact us within 7 days to arrange for a return or replacement.
• Refunds are only issued for defective or incorrect products. If you change your mind about a product, we may offer a store credit or exchange, but this is at our discretion.

6. Customer Responsibilities

• You must provide accurate and complete information when placing an order, including shipping address and contact details.
• It is your responsibility to ensure the product is suitable for your needs before purchasing.

7. Privacy and Security

• We respect your privacy and are committed to protecting your personal information. We use industry-standard encryption technologies to secure your payment and personal data.
• For more details on how we handle your information, please refer to our Privacy Policy.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
• Our liability is limited to the total amount paid for the product.

9. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 info@puro.com.pk